Practical IT partner

Reliable IT infrastructure and support for businesses

We take care of the IT environment of small and medium-sized companies — servers, Microsoft 365, network and user support. Step by step, documented, without unnecessary complexity.

We work with SMEs and medium-sized organizations in Slovenia — often as an external IT department or a back office for internal IT.

Environment overview
topology · v1
Cloud / M365
Firewall
Servers
Network / VLAN
Users
Backup
How cooperation works

From environmental review to documented system

1

Overview

We review the actual state of the environment, devices, licenses and accesses.

2

Plan

Let's prepare a plan of priorities — what first, what gradually, what later.

3

Implementation

We implement changes in terms that do not disrupt business. Documented.

4

Maintenance

Regular monthly rhythm, user support and recommendations for the future.

First steps

What we arrange in the first 30 days

The goal of the introductory period is to get a realistic picture of the environment and lay the foundations that work. No overnight renovation.

  1. 01List of devices, users and licenses
  2. 02Review accesses and turn on MFA where it is missing
  3. 03Control of backups and test recovery
  4. 04Basic environment and topology documentation
  5. 05Agreement on monthly rhythm and reporting
Initial environmental scan
Executive summary
  • 01Inventory of devices and licenses
  • 02Overview of accesses and rights
  • 03Backup status
  • 04Network diagram and segmentation
  • 05Identified risks
  • 06Proposal of priorities for the future
Format

PDF report + short presentation — intended for management, not just IT.

Why VitalIT

A partner who understands your business

We don't just build systems — we build long-term relationships based on trust, predictability and technical precision.

01

Long-term cooperation

We have been working with most customers for years — we know how their environment works and why certain things should not be touched at the wrong time.

02

One interlocutor for all

Infrastructure, support, network, M365 and documentation — all from one team, with no transfer between providers.

03

Documented environment

List of devices, accesses, licenses and topology. An environment that does not depend on one person — not even on us.

04

Vendor-independent consulting

We do not sell one 'our' solution. We recommend the one that makes sense in your environment.

Monthly collaboration

Regular maintenance and inspection of the IT environment

With monthly cooperation, we take care of your IT environment — from user support to system maintenance and a clear monthly report on the work done.

  • IT support and processing of user requests
  • Remote support and systems maintenance
  • Microsoft 365, email and user management
  • Network and firewall configuration
  • Review of backups and recommendations where this is part of the agreement
  • Documentation and coordination with external providers
More about IT support
Monthly report
Review of work done
  • 01Handled user claims
  • 02Performed regular system maintenance
  • 03Backup Status Review
  • 04Regulated accesses and M365 accounts
  • 05Network and security hardware updates
  • 06Updated environment documentation
Recommendations for next month

Plan upgrades, backup enhancements, and risk mitigation recommendations — for management, not just IT.

References & knowledge

We cooperate with companies from various industries

We help companies manage their IT environments — from small teams to multi-site organizations. We adapt the approach to the actual needs, not the proposal.

See references
Let's talk

20-minute introductory consultation — no obligation.

Together, we look at the current state of the IT environment and tell where the biggest opportunities for regulation are. We respond within one business day.

Book a consultation